Privacy Policy

Last updated: August 2026

Shori Chemicals Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shorichemicals.com or place an order with us.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Business Information: Company name, GST number, and trade details (for B2B customers).
Transaction Information: Details of products purchased, order history, and payment records.
Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, inquiries, and account
Send product updates, offers, and promotional communications (with your consent)
Improve our website, products, and services
Comply with legal and regulatory obligations
Prevent fraud and ensure the security of transactions

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Payment Processors: To securely process your payments (e.g., Razorpay).
Logistics Partners: To deliver your orders.
Legal Authorities: When required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to remember your preferences. You can choose to disable cookies through your browser settings, though this may affect some functionality of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order and transaction records are retained for a minimum of 7 years in compliance with Indian accounting and tax regulations.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.